Your Privacy Matters
We are committed to protecting your personal information. This policy explains our practices in clear, simple language. By using TuteFinder, you agree to the collection and use of information in accordance with this policy.
đŽđŗ DPDP Act (India) Notice
This Privacy Policy is published in compliance with the Digital Personal Data Protection Act, 2023 (India). By using TuteFinder, you consent to the collection, storage, processing, and sharing of your personal data for lawful purposes as described in this policy.
You have the right to access, correct, update, or request deletion of your personal data, subject to applicable laws. For any data-related requests or grievances, please contact us at support@tutefinder.com.
What We Collect
We collect information you provide to us directly and some information automatically when you visit or use our Service.
đ Information You Provide
- Contact details: Name, email address, mobile number, phone number
- Location information: City, address, state
- Profile information: Parent name, student name, institution name, role (teacher, student, parent, school, coaching, counselor), qualifications, experience
- Educational preferences: Subjects, grade levels, teaching preferences, learning requirements
- Content you post: Job listings, events, course information, brochures, reviews, ratings, images, messages
- Payment information: Billing details processed securely through our payment providers
- Communications: Messages, support tickets, feedback, inquiries
đ¸ Media & Device Access
- Images: Profile photos, brochures, certificates, and other uploaded images
- Camera access: For capturing and uploading photos directly through the app (with your permission)
- Device information: Device type, operating system, browser type
đ Information Collected Automatically
- Device data: IP address, browser type, operating system, device identifiers
- Usage data: Pages visited, time spent, clicks, search queries, referral sources
- Cookies & tracking: For analytics, performance, personalization, and user experience
- Location data: Approximate location from IP address; precise location only with your permission
- Interaction data: How you interact with listings, profiles, and other users
đ Google / Gmail Login (Third-Party Authentication)
We allow users to sign in using their Google (Gmail) account. When you log in with Google, we may collect basic profile information such as:
- Name
- Email address
- Profile picture
This information is used only for account creation, authentication, and improving user experience. We do not sell or share your personal data with third parties.
đĒ Data & Permissions (Google Requirement)
We only access the information that is explicitly permitted by you during Google Sign-In. Our application complies with Google API Services User Data Policy, including the Limited Use requirements.
How We Use Your Information
We use the information we collect for legitimate business purposes to provide, improve, and promote our services.
- Operate, maintain, and improve the Service and user experience
- Connect students and parents with teachers, schools, coaching institutes, and counselors
- Enable teachers to find job opportunities and students
- Allow schools and coaching institutes to post events, courses, and brochures
- Process subscriptions and transactions
- Provide customer support and respond to inquiries
- Send important service updates, notifications, and confirmations
- Personalize your experience and show relevant content
- Generate and deliver leads to subscribed users
- Analyze usage patterns and trends to improve our platform
- Send newsletters, promotional content, and educational resources (with your consent)
- Inform you about new features, services, and offerings
- Notify you about relevant opportunities based on your profile
- Share updates about the educational community
- You can unsubscribe anytime via the link in our emails
- Detect, investigate, and prevent fraudulent activity and policy violations
- Enforce our Terms of Service and community guidelines
- Comply with legal obligations and respond to lawful requests
- Protect rights, property, and safety of TuteFinder, our users, and the public
- Resolve disputes and troubleshoot problems
Data Sharing & Third Parties
We share your data with third parties to operate our platform and connect the educational community. By using TuteFinder, you consent to this data sharing.
We do not sell personal user data in open markets. We share limited user information strictly for the purpose of connecting users with relevant tutors, schools, coaching institutes, counselors,and other educational service providers.
This data sharing is consent-based and occurs only when a user submits an enquiry, creates a profile, or interacts with services on the platform.
Educational Institutions & Service Providers
We share user data with educational stakeholders to facilitate connections and opportunities:
- Schools and educational institutions - To connect with students and parents
- Coaching institutes and training centers - For student recruitment and course promotion
- Teachers and private tutors - To match with students seeking education
- Educational counselors and consultants - For guidance and career counseling services
- Colleges and universities - For admissions, recruitment, and educational programs
- Other educational service providers - Related to education, training, and skill development
These entities may use your data for marketing, outreach, student recruitment, admissions, course promotion, and other educational purposes.
Technology & Service Providers
We use third-party vendors to operate and improve our platform:
- Hosting providers: AWS, Google Cloud, or similar services for data storage and hosting
- Analytics services: Google Analytics, Mixpanel for understanding user behavior
- Payment processors: Razorpay, Stripe, PayPal for secure payment processing
- Email services: SendGrid, AWS SES for transactional and marketing emails
- SMS providers: For sending notifications and OTPs
- Customer support tools: For managing support tickets and communications
These partners only receive data necessary to perform their functions and must protect your information according to their privacy policies.
Data We May Share
The following types of information may be shared with third-party educational institutions:
- Name, email address, phone number, and contact details
- Location information (city, state, address)
- Educational preferences and requirements
- Profile information including parent name, student details
- Search history and platform activity
- Subject interests, grade levels, and educational goals
- Any other information you provide on the platform
Business Transfers
If we merge with, are acquired by, or sell assets to another company, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website before any transfer occurs and before your data becomes subject to a different privacy policy.
Legal & Safety Requirements
We may disclose information when required by law, in response to legal process (such as court orders or subpoenas), or to protect rights, property, and safety of TuteFinder, our users, or the public.
Your Consent
By creating an account and using TuteFinder, you explicitly consent to the sharing of your data as described above. If you do not agree to this data sharing, please do not use our Service.
Your Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal data:
Access Your Data
Request a copy of personal data we hold about you
Correct Information
Ask us to update or correct inaccurate or incomplete data
Delete Account
Request deletion of your account and personal data
Restrict Processing
Limit how we process your data in certain circumstances
Data Portability
Obtain a machine-readable copy of your data
Opt-Out of Data Sharing
Object to certain types of data processing and sharing
To exercise these rights, contact us at support@tutefinder.com. We may request proof of identity before fulfilling requests. Please note that certain data sharing is essential to our Service, and opting out may limit your ability to use the platform.
GDPR (European Union) Rights
If you are located in the European Economic Area (EEA) or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR):
Legal Basis for Processing
We process your personal data based on:
- Consent: When you agree to data collection and sharing
- Contract: To provide services you've requested
- Legitimate interests: To improve our services and prevent fraud
- Legal obligation: To comply with applicable laws
- Right to Access: Request details about the personal data we hold
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your data (right to be forgotten)
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests or for direct marketing
- Right to Withdraw Consent: Withdraw consent at any time without affecting prior processing
- Right to Lodge a Complaint: File a complaint with your local supervisory authority
To exercise these rights, contact us at support@tutefinder.com. We will respond within 30 days.
CCPA (California) Consumer Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request disclosure of categories and specific pieces of personal information collected, sources, purposes, and third parties with whom we share data
- Right to Delete: Request deletion of personal information (subject to legal exceptions)
- Right to Opt-Out of Sale: Opt out of the sale or sharing of personal information
- Right to Non-Discrimination: Exercise your rights without discriminatory treatment or denial of services
- Right to Limit Use of Sensitive Information: Limit use of sensitive personal information
Categories of Personal Information Collected
- Identifiers (name, email, phone, address)
- Commercial information (subscription history, preferences)
- Internet activity (browsing history, interactions)
- Geolocation data (city, state, IP-based location)
- Professional or employment-related information
- Education information
- Inferences about preferences and characteristics
Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
After the retention period, we will securely delete or anonymize your data. Some data may be retained longer if required by law or for legitimate business purposes.
Security Measures
We implement comprehensive technical, administrative, and physical security measures to protect your information from unauthorized access, disclosure, alteration, and destruction:
Encryption
HTTPS/TLS encryption for data in transit; AES-256 encryption for sensitive data at rest
Access Controls
Strict access limitations, multi-factor authentication, and role-based permissions
Regular Audits
Security reviews, vulnerability assessments, and penetration testing
Secure Infrastructure
Encrypted databases, secure backups, and redundant systems
Employee Training
Regular security awareness training and strict confidentiality agreements
Monitoring & Response
24/7 monitoring, intrusion detection, and incident response procedures
You are responsible for maintaining the security of your account credentials. Never share your password with anyone and notify us immediately if you suspect unauthorized access to your account.
Children's Privacy
TuteFinder is intended for use by students, parents, and educational professionals. Users under the age of 18 should use the Service with parental or guardian consent.
For Parents and Guardians
- Parents may create accounts on behalf of their children to find educational services
- We collect only necessary information to provide our services
- Parents have the right to review, modify, or delete their children's information
If you are a parent or guardian and believe your child has provided personal information without your consent, please contact us immediately at support@tutefinder.com, and we will take appropriate action to remove the information.
Users between 13-18 years of age should have parental or guardian consent before using our Service and providing personal information.
Third-Party Links
Our website may contain links to third-party websites, applications, services, or social media platforms (such as schools' websites, educational resources, payment gateways, or social media profiles). We are not responsible for the privacy practices of these third parties.
We encourage you to review the privacy policies of any third-party sites or services you visit before providing personal information. We cannot control and are not responsible for how these third parties collect, use, or share your data.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. Material changes will be communicated to you through appropriate channels.
- Email notification to your registered email address for material changes
- Prominent notice on our website homepage and during login
- In-app notifications for mobile users
- Updated "Effective Date" at the top of this page
Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree to the changes, you must discontinue use of the Service and may request deletion of your account.
We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
For privacy questions, data access requests, complaints, or to exercise your rights, please contact us using the information below:
When Contacting Us, Please Include:
- Your full name and registered email address
- Detailed description of your inquiry or request
- Proof of identity (for data access or deletion requests)
- Any relevant account information or reference numbers